Check in & identify
Match returns to the available RMA, order or SKU reference
CHECK-IN · INSPECTION · RESTOCK OR RESHIP
U.S. Returns & Reshipping
Inspect, photograph and record returned goods as agreed. Items that need your decision are registered and held separately before further handling
Return check-inPhoto and condition reviewRestock or relabelRepack, reship or hold
SERVICES
Returns handled to your instructions
Identify the item, check its condition and confirm what happens next; provide the RMA/order reference, inspection depth, photo requirements and disposition rules before handling
Inspect & photograph
Check visible condition and take the photos agreed in advance
Repack & relabel
Replace packaging or labels where instructed
Restock or reship
Return eligible goods to inventory, ship again or hold for a decision
HOW IT WORKS
Check the return, then choose its next step
Use the seller's agreed rules to separate goods ready for handling from items awaiting a decision
Identify the return
Match the returned item and reference
Inspect & record
Check condition and document the agreed details
Follow the disposition
Complete the approved handling and record the destination
View handoff records
- Identify the return
- RMA, order or SKU reference and received quantity
- Inspect & record
- Visible condition, inspection notes and agreed photos
- Follow the disposition
- Completed work, quantities, updated labels and final disposition
Repair, disposal and resale are not default services. Confirm inspection depth and photo requirements before arrival
SALES INQUIRY
Assess return inspection, preparation and reship costs
Only a contact method and service are required. You can ask before every shipment detail is ready.
- Your estimate and entered parameters carry forward automatically
AT THE WAREHOUSE
See the handling at the warehouse
Inspect returned goods
Check each return and follow the agreed disposition rules
Weigh and record
Record the package weight for the next handling stage
How costs are estimated
Charges are itemized for the receiving, inspection, photos, materials, relabeling, restocking, reshipping and temporary storage you require
GETTING STARTED
Prepare your first shipment
Prepare the details below, then call VERO to confirm the services and receiving plan
Contact for a detailed quote630.448.8888- Return references
- Provide the RMA, order or SKU reference used to match each item
- Inspection instructions
- Define visible checks, photo angles, quantities and triggers
- Disposition rules
- State when to restock, relabel, repack, reship or hold
- Restricted work
- Identify functional testing, regulated goods or disposal needs before arrival